Q: Do you have this in black?
→ Intent: product_exploration

Q: What TV size for 5x6m room?
→ Intent: smart_suggestion

Q: How long will this last?
→ Intent: usage_forecasting

Q: Can I talk to a human?
→ Intent: fallback

Q: I want something similar but cheaper.
→ Intent: product_exploration

Q: Summarize last month’s sales.
→ Intent: b2b_assistant

Q: What are the specs of this device?
→ Intent: product_characteristics

Q: I want to track my order
→ Intent: track_order

Q: I’m not sure what I need
→ Intent: customer_needs